Frequently Asked Questions

Answer: Items will remain in your cart for 7 days. (However, if you clear your computers cache it may delete your cart.)

Answer: To check your coupon value- enter the code in the Check Coupon Box on the Order Screen. HOWEVER, to REDEEM the coupon- you MUST ENTER THE CODE ON THE CART CHECKOUT PAGE.

Answer: We do our best to get orders out as quickly as possible; however, please allow up to 4 weeks for delivery during our busy times. Keep in mind that we hand-craft every item in every order and we process each order in the order they are received.

Answer: All items are individually handmade; therefore no two are exactly the same and actual colors/sizes may vary from what appears online. We carefully inspect each item as it is packed for shipping so all sales are considered final.

Answer: Shipping costs are based on the weight and size of your packages as determined by shipping companies.

Answer: We ship most orders by way of UPS and currently ship only within the 48 contiguous states.

Answer: All orders are processed by credit card when you place your order online using a secure server. Visa, Mastercard and Discover are accepted for your convenience. We do not accept checks. Changes or updates to orders may incur additional charges.

Answer: As a Wholesale Member, you may receive periodic emails with new items, specials, news and updates. Follow Barnwood Sign Co. on FACEBOOK for up-to-date news and specials!

Answer: To purchase items intended for resale, our state requires a $200 minimum order and signed resale statement.

Answer: If you are having difficulty logging into your account, be sure that you have cookies enabled. Also try removing your cookies and clearing your cache. Then close your browser and reopen. Many times this will fix your issue.